Reviews
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At At Home Heating and Air we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 133 Reviews
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Jake Craft
06/05/2024
06/05/2024
We just had Bert Smith with At Home Heating & Air come check our AC system. It never cools to the temperature we set it to in the summer. We always thought it was an old system or bad windows or poor insulation.
Bert found the problem after just 2 minutes in the attic. He fixed the issue and then did an extremely thorough check up of everything else. He also found that our condenser coil was VERY dirty. He cleaned it and recharged the Freon.
Before he left, we could already feel a noticeable difference in the temperature of the house. We were shocked at how quickly we could feel the change.
This is the only company I would recommend using. They were fast, on time, thorough, honest, communicative and more. Save their number!!
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Jake Craft
06/05/2024
06/05/2024
We just had Bert Smith with At Home Heating & Air come check our AC system. It never cools to the temperature we set it to in the summer. We always thought it was an old system or bad windows or poor insulation.
Bert found the problem after just 2 minutes in the attic. He fixed the issue and then did an extremely thorough check up of everything else. He also found that our condenser coil was VERY dirty. He cleaned it and recharged the Freon.
Before he left, we could already feel a noticeable difference in the temperature of the house. We were shocked at how quickly we could feel the change.
This is the only company I would recommend using. They were fast, on time, thorough, honest, communicative and more. Save their number!!
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Shannon Vollmer
10/26/2023
Located in Collierville
10/26/2023
Located in Collierville
They gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.
Service: Repair
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Shannon Vollmer
10/26/2023
10/26/2023
Bert gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.
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Joel Martin
06/07/2023
06/07/2023
We have had 2 great experiences with At Home Heating and Air! Bert was the technician that serviced our systems both times. Once he found an electrical issue and was able to replace it for aftermarket part for 1/3 of the price as a new one and also had it in stock. The other issue he replaced an starter and helped troubleshoot some other issues pertaining to the condensate draining issue we were experiencing. He was a wealth of knowledge and worked quickly and efficiently while explain what he was doing along the way.
The dispatcher responded to my afterhours call with in 15 mins of the office opening in the morning. They did have a busy schedule but worked with me on a time would be best for my family.
The technicians work on salary and not commission so Bert pointed out a few thing just to watch and take note of. No hard upselling. He was honest and when through the advantages and disadvantages of each case.
I feel comfort in knowing At Home Heating and Air will be my HVAC contact for years to come.
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James Cantrell
02/24/2023
Located in Collierville
02/24/2023
Located in Collierville
K met Bert when I was readying the house to sell. The contractor remodeling had Bert come to go over the HVAC system, including to fix an issue that 3 HVAC companies had failed to get right. Bert took care of everything. And he and his staff have done the same at the new house.
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Bob Hoyle
07/29/2022
07/29/2022
Provided the most detailed solution to my HVAC problems (Airflow & AC condenser that had reached the end of it’s life) that I had with my 32 year year old Trane system. System installation in April’22. Arrived on time and completed the work on time. Our HVAC system has worked better than I could have expected. I previously used window units to augment my AC, I no longer need those. Bert has provided assistance after the install when I decided to add additional temp sensors to the thermostat system. Thanks Bert and the At Home team.
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