Reviews

The best! My house was built in 1989 and my two furnaces and one of my a/c units were still original to the house. Most companies would recommend replacing them long ago but Bert serviced them for me and kept them running well over 10 years past their expected life. My furnace finally broke beyond repair a couple of weeks ago and I could tell Bert was actually upset to tell me he couldn’t do anything else for it and it was finally time to replace it. He came out today and installed a brand new furnace and a/c unit at a very reasonable cost. He is very detailed and knowledgeable and took his time getting it done. After he left the house you wouldn’t even know he was here. This is such a great local, family owned business and I have no doubt that they will continue to provide excellent service on this new unit just like they did my old one. Highly recommend! Thank you Bert and Kami.

Bert is a great HVAC contractor who is honest and does excellent work! Thank you for the great service my friend!

There is not enough space here for me to say how much I appreciate At Home Hearing & Air. As I always say, I hate to have to call a repair service! As a senior on a fixed income, I always dread any problems! But I am sooooo glad when I DO have a problem, I can count on fast, honest and dependable service from At Home. Kami was so good to get me on the schedule this morning when I called. And by 2:15 my house was cooling nicely! Luke was the one who came today, and I was, as always, so impressed with their service! Their prices are reasonable, Bert, Kami and Luke are all so good about communicating their arrival, what is needed, etc. I have called on them for YEARS, and never once worried about being taken advantage of. They go the extra mile for their customers! Thanks, At Home and specifically Luke today, for your good service and keeping me, and Collierville, comfortable and cool!!

I recently had the pleasure of working with At Home Heating and Air and couldn't be more satisfied with their service. From start to finish, they were incredibly professional and punctual. They arrived exactly at the scheduled time and got straight to work, which I greatly appreciated. What impressed me the most was how they took the time to educate me about my HVAC unit. They explained in detail how it operates and provided me with valuable tips on maintaining it to ensure its longevity and efficiency. This level of customer care and attention to detail is rare and truly commendable. Overall, I highly recommend At Home Heating and Air to anyone in need of HVAC services. Their expertise, professionalism, and dedication to customer satisfaction make them stand out in the industry. I will definitely be using their services again in the future.

Spectacular people and service. They are honest and adaptive. Burt, Cami and Luke are on it!

We just had Bert Smith with At Home Heating & Air come check our AC system. It never cools to the temperature we set it to in the summer. We always thought it was an old system or bad windows or poor insulation. Bert found the problem after just 2 minutes in the attic. He fixed the issue and then did an extremely thorough check up of everything else. He also found that our condenser coil was VERY dirty. He cleaned it and recharged the Freon. Before he left, we could already feel a noticeable difference in the temperature of the house. We were shocked at how quickly we could feel the change. This is the only company I would recommend using. They were fast, on time, thorough, honest, communicative and more. Save their number!!

We just had Bert Smith with At Home Heating & Air come check our AC system. It never cools to the temperature we set it to in the summer. We always thought it was an old system or bad windows or poor insulation. Bert found the problem after just 2 minutes in the attic. He fixed the issue and then did an extremely thorough check up of everything else. He also found that our condenser coil was VERY dirty. He cleaned it and recharged the Freon. Before he left, we could already feel a noticeable difference in the temperature of the house. We were shocked at how quickly we could feel the change. This is the only company I would recommend using. They were fast, on time, thorough, honest, communicative and more. Save their number!!

Bert is the absolute best when it comes to heating and air! We love working with him and Kami. They are the only company we will ever use

Was fast and effective. Got us up and running

Quick, effective, and great customer service. I will definitely use their services again.

They made a special appointment for me to inspect and light my gas log fireplace before the cold weather hit this week. Thanks so much Kami, Bert and Luke!!

Bert and his Team did a great job with my heating issue. Highly Recommend

Excellent job!

Professional, courteous, great explanations and transparent troubleshooting. Reasonable costs and prompt service.

Bert gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.

They gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.

I'm a longtime satisfied customer! Awesome folks

If I could give them a 10 I would! Arrived early quickly found the problem and took care of it! Luke Bryant knowledgeable and friendly! Can't reccomend them highly enough. Thank you

We have had 2 great experiences with At Home Heating and Air! Bert was the technician that serviced our systems both times. Once he found an electrical issue and was able to replace it for aftermarket part for 1/3 of the price as a new one and also had it in stock. The other issue he replaced an starter and helped troubleshoot some other issues pertaining to the condensate draining issue we were experiencing. He was a wealth of knowledge and worked quickly and efficiently while explain what he was doing along the way. The dispatcher responded to my afterhours call with in 15 mins of the office opening in the morning. They did have a busy schedule but worked with me on a time would be best for my family. The technicians work on salary and not commission so Bert pointed out a few thing just to watch and take note of. No hard upselling. He was honest and when through the advantages and disadvantages of each case. I feel comfort in knowing At Home Heating and Air will be my HVAC contact for years to come.

I am so glad I found this local company. Mom and Pop business with excellent service and care.