Reviews

I cannot stress how much my husband and I appreciate the wonderful people at this company. Their honesty and integrity shines throughout their work and transparency. Bert was so willing to walk my husband and I through our various options with patience and much knowledge in which he answered every question. Good businessmen are hard to come by and Bert is certainly one of them. We appreciate At Home Heating & Air and will be using them from this point forward.

They provide the best service!

Once again I am telling anyone who needs HVAC work that At Home is the company to call. Mrs. Kami Smith runs the office and once again she managed to fit me in an already full schedule to minimize my time in my hot house! Bert Smith is ALWAYS so patient and professional. Always cheerful and friendly even in unpleasant working conditions.He got my unit cooling again even though it added to his already full day of work in this heat. He always shows me what the problem is and clearly explains the repair options. I know he would never do anything not necessary or steer me in the wrong direction just to up his fees. I will continue to call upon this caring company whenever a need arises, and encourage you to do the same! I guarantee you will be glad you do!

My A/C went out and I called At Home. Kami was very friendly and patient on the phone. She scheduled Bert to come out to give me a quote. Bert was honest and no pressure. They were able to install the unit the next day. The install was very professional. I would strongly recommend Bert and his team.

I will only use At Home for all our HVAC needs. I've call on them three or four times now. Each time I've experienced nothing but prompt and professionals service. Bert is a rock star!

Hands down, the best HVAC specialist I've dealt with! If you have an HVAC ssue in the Collierville, TN area, look no further than At Home Heating and Air. Bert Smith was very courteous, responsive, punctual and most importantly, knew his stuff. As I talked with him and watched him work, it was GREAT and PLEASING to see a contractor in this area who cared about doing a honest and quality job, at a reasonable cost, where customer satisfaction was important. And to highlight honesty, Bert adjusted the quote to reflect the lower actual cost of the part. It was just a few dollars, but appreciate the integrity he showed. His wife runs the adminstrative side of the business and was a pleasure to work to set up the service. Thanks Bert!

The best! Honest!

Fireplace gas controller was fixed expeditiously, work was fully explained, and Bert was most courteous. Job very well done at a fair price.

We appreciate Bert’s customer service, knowledge and fair pricing.