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Reviews

At At Home Heating and Air we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
129 Reviews

Bradley Gay
03/07/2024
Amos Andersdon
02/24/2024
Was fast and effective. Got us up and running
Michele Seiler
02/21/2024
Quick, effective, and great customer service. I will definitely use their services again.
David Norris
01/17/2024
They made a special appointment for me to inspect and light my gas log fireplace before the cold weather hit this week. Thanks so much Kami, Bert and Luke!!
M Laurie
01/12/2024
Professional, courteous, great explanations and transparent troubleshooting. Reasonable costs and prompt service.
Abby Gullet
01/12/2024
Excellent job!
Gary Byars
01/12/2024
Bert and his Team did a great job with my heating issue. Highly Recommend
Outdoor Bliss With The Smiths
12/20/2023
Shannon Vollmer
10/26/2023
Located in Collierville
They gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.
Service: Repair
Expertise
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Shannon Vollmer
10/26/2023
Bert gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.
Jimmy Hall
06/20/2023
I'm a longtime satisfied customer! Awesome folks
Scott A Davis
06/08/2023
Located in Collierville
If I could give them a 10 I would! Arrived early quickly found the problem and took care of it! Luke Bryant knowledgeable and friendly! Can't reccomend them highly enough. Thank you
Service: Repair
Expertise
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Friendliness
Joel Martin
06/07/2023
We have had 2 great experiences with At Home Heating and Air! Bert was the technician that serviced our systems both times. Once he found an electrical issue and was able to replace it for aftermarket part for 1/3 of the price as a new one and also had it in stock. The other issue he replaced an starter and helped troubleshoot some other issues pertaining to the condensate draining issue we were experiencing. He was a wealth of knowledge and worked quickly and efficiently while explain what he was doing along the way. The dispatcher responded to my afterhours call with in 15 mins of the office opening in the morning. They did have a busy schedule but worked with me on a time would be best for my family. The technicians work on salary and not commission so Bert pointed out a few thing just to watch and take note of. No hard upselling. He was honest and when through the advantages and disadvantages of each case. I feel comfort in knowing At Home Heating and Air will be my HVAC contact for years to come.
Valerie Monismith
04/12/2023
I am so glad I found this local company. Mom and Pop business with excellent service and care.
Mike Hamner
04/07/2023
Located in Eads
Expertise
Cleanliness
Friendliness
Ashley Turner
04/07/2023
Located in Collierville
Expertise
Cleanliness
Friendliness
Mike Park
04/06/2023
Located in Eads
Expertise
Cleanliness
Friendliness
James Cantrell
02/24/2023
Located in Collierville
K met Bert when I was readying the house to sell. The contractor remodeling had Bert come to go over the HVAC system, including to fix an issue that 3 HVAC companies had failed to get right. Bert took care of everything. And he and his staff have done the same at the new house.
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John Petty
12/20/2022
Fantastic service. We were on the schedule for the day after I put in a service call, but a spot opened up and they were at my house the same day within a couple of hours of calling. Repairs were quick and the prices fair. Will be recommending At Home to friends.
Renee Dauberger
09/09/2022
Located in Collierville
Bert & Luke were professional, efficient and explained everything to us. I highly recommend them for your service needs.
Service: Repair
Expertise
Cleanliness
Bob Hoyle
07/29/2022
Provided the most detailed solution to my HVAC problems (Airflow & AC condenser that had reached the end of it’s life) that I had with my 32 year year old Trane system. System installation in April’22. Arrived on time and completed the work on time. Our HVAC system has worked better than I could have expected. I previously used window units to augment my AC, I no longer need those. Bert has provided assistance after the install when I decided to add additional temp sensors to the thermostat system. Thanks Bert and the At Home team.
John Livingston
07/21/2022
Located in Germantown
Outstanding service! AC failed in middle of heat wave and they were able to get to us the same day we called and had the AC back on and running same day.
Service: Repair
Expertise
Cleanliness
Lindsey Fehrenbacher
06/15/2022
Located in Collierville
Mr. Smith was wonderful, polite and very knowledgeable. I had an appointment for Thursday June 16 but was able to come out yesterday to take a look at my AC. 4 hours after the repair the temp in my house went from 96 to 86. Down to 75 now. Cannot thank him enough for getting my daughter and i relief from the heat.
Service: Repair
Expertise
Cleanliness
Stephanie Gammon Ford
05/25/2022
Oh the stories I could tell on the times not only my family has used this company, but my parents, my grandma, and my best friends- but to keep this review as short as possible the best way I can describe Bert and At Home Heating and Air is this is the type of company you wish you could leave more than 5 stars for! From day one he treats you not like a client, but like his family!
Jeff Herington
02/18/2022
I have and will continue to use Bert S. at At Home Heating & Air for all of my HVAC needs. He is a knowledgeable, polite, and friendly. The company is extremely responsive and provides good service at a reasonable price. I like that they are a local Collierville company too.
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